Welcome to our Service Status & Updates page. Here, we provide important information regarding J-Subculture’s services, including system maintenance, service interruptions, updates, and general notices.
We are committed to providing a smooth and reliable shopping experience. Any scheduled maintenance, unexpected issues, or critical updates will be posted here to keep you informed.
If you encounter any issues or have questions, please don’t hesitate to contact our support team.
We are here to assist you.
Please check this page regularly for the latest service announcements and system updates.
Dec 29th, 2025
New Year's Holiday Schedule 2025 - 2026
Nov 28th, 2025
Inside Japan’s Treasure Chest: Why Shopp...
Sep 5th, 2025
Scheduled Server Maintenance Notice
Sep 3rd, 2025
Important Notice: EMS, Small Packet & In...
Jun 6th, 2025
Things to Keep in Mind About Mercari Ins...
May 26th, 2025
Important Notice by UPS for U.S. Bound S...
May 2nd, 2025
Important Notice for U.S. Bound Shipment...
Dec 5th, 2024
【Resolved】Notice of System Outage on JDi...
Aug 27th, 2024
Some of our operations may be affected b...
Jul 19th, 2023
There is a significant delay in FedEx (I...
Jul 6th, 2023
Website disconnected from 17:00 July 5th...
Dec 20th, 2022
We will start counting safekeeping dates...
Apr 1st, 2022
DHL is going to raise their shipping fee...
Jun 22nd, 2021
EORI number is required to ship FedEx/DH...
May 17th, 2021
EMS/International Parcel shipping fees i...
Mar 29th, 2021
Small Packets shipping rates will increa...
Sep 4th, 2020
System updated on shipping bill
Mar 31st, 2020
Update on international shipping from Ja...
Sep 6th, 2018
500 point campaign for new customer!!
Mar 19th, 2018
Cryptocurrency payments now available fo...
Mar 8th, 2017
New fees for Safekeeping/Consolidation w...
Feb 6th, 2017
We're introducing new commissions and ot...
Aug 26th, 2014
Notice of Site Renewal
If you're not sure how to use our service, please contact us [here]. We're happy to help!